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What if you’ve been rewarding the wrong things all year? Every leader talks about goals, but it’s what you reward that tells your team who you really are. When you praise speed, people rush. When you praise heroics, people wait for emergencies. When you praise curiosity, people start solving deeper problems. Learn how to make those incentives work for you, not against your culture. Read today’s Speak by Design Tip Sheet: “Incentivizing Behaviors: The Hidden Power of M

Dealing with high-maintenance team members can be challenging, when their emotions run high and venting becomes a frequent occurrence.

As a mid-level executive leading major client projects, you’re often joined by more senior colleagues. And despite owning the strategy and execution, it’s easy to feel overshadowed by their titles. How do you shift your mindset and your presence to become a trusted advisor?

When You’re the One Holding Yourself Back. Your mindset is the strongest lever you have—and the hardest one to manage at times.