We included Mike Corbat on our "Best Public Speakers" list because of his use of strategic messaging, great use of pause, strong word choice, and powerful statements.
We reviewed Mike Corbat's speech during the Citi 2019 Annual Stockholders' Meeting. This was titled his "State of Citi" address.
What are the main communication takeaways?
Good vocal variety prevalent with use of stress, pausing, slower pace for impact
Client-centric word choice and focus, connected to audience
Spoke of growth in an inspirational way with credible numbers
Great use of top-down messaging
Didn't look down on notes
How He Could Improve:
Less eye scanning, locking and holding would have been better to drive his message
More use of hand gestures to make his message memorable
Use more facial expressions; A smile and eye brow raise would have gone a long way
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