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Receiving Contradictory Feedback: A Communication Coach's Perspective
One of the most destabilizing moments at work is receiving feedback that contradicts itself.
One person says you need to be more direct.
Another says you come across too strongly.
It is easy to assume something is wrong.
But contradictory feedback often means something else: you are operating in a complex environment where different people value different communication styles.
Strong leaders learn how to interpret that feedback without losing confidence or clarity.
Mar 93 min read


Influencing Across: Convert Enemies to Allies by Knowing Their Currency
You can be exceptional at your job and still feel powerless when you need a peer’s buy-in.
Influencing across is where careers stall. Not because you lack expertise, but because peer dynamics are political, subtle, and often unspoken.
In this tip sheet, I share one of the fastest shortcuts I’ve seen for converting tension into traction: identify the other person’s currency.
Every leader values something. Alignment. Tenure. Relationship. Control.
Mar 25 min read


Inspirational Leadership Can Happen in the Smallest of Moments
Inspirational leadership is not always a keynote moment.
More often, it shows up in the small, everyday choices that shape how people feel and what they believe is possible.
In our latest tip sheet, we share eight real examples of inspirational leadership drawn from leaders inside Speak by Design University.
You will see leaders who:
➤ Make hard work feel lighter
➤ Create inclusion in real time
➤ Name fear and still move people forward
Plus more.
Feb 65 min read
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